You have our commitment that we will be available all year round to answer your questions. StrataTax is founded on the idea that you deserve a company that is committed to you year-round. We do not close our office after April 15th.
Visit our Why StrataTax page to read the Top 10 Reasons to Use StrataTax.
Satisfaction Guarantee for Tax Preparation
Simply put, our primary customer service goal is to make you happy. We are committed to doing our best to legally lower your taxes while providing you with quality, personalized services. If you are not happy with the tax preparation services that we have provided to you, simply let us know that you decide not to file the return we prepared and we will not charge you.
Accuracy Guarantee for Tax Preparation
We stand behind our work and recognize that you rely on us to interpret and apply the complex tax laws. All paid StrataTax tax returns come with our Accuracy Guarantee. As part of this guarantee, StrataTax will provide you with up to two hours of free Audit Preparation/Representation, amend your tax return for free, and pay any applicable accuracy-related penalties up to $1,000* if a StrataTax consultant makes a mistake completing your return.* StrataTax will not be responsible for any additional taxes, interest, penalties (not accuracy-related), or other fees.
